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Store Greeter

Job Location Santa Rosa, California

Overview

The Sales Store Greeter role is designed to improve the customer experience, primarily in high volume stores, during busy time periods. They will do so by welcoming customers, keeping them warm and engaged, and allowing our sales force time to complete their current sales presentation fully and thoroughly before moving to those customers waiting to be helped.

Responsibilities

  • Greet/welcome customers through the door during busy selling periods
  • Work with Store Managers to determine the best means to keep the customers warm and engaged until a salesperson can help them
  • Be knowledgeable of Sleep Number product, culture, and customer experience expectations
  • Help with visual merchandising/restocking as needed
  • Clean up/reset after sales presentations as needed
  • Assist in other non-selling duties as needed
  • Read, understand and follow all company policies and procedures
  • May perform other job-related duties as assigned

Qualifications/Requirements

  • A minimum of 1+ years customer facing experience preferred but not required
  • Preference for customer service experience in high end sales environment
  • High school diploma or equivalent require
  • Ability to deliver high levels of customer satisfaction by providing an engaging and professional interaction
  • Exceptional communication skills
  • Adept at using technology required for store operations
  • High energy, enthusiastic and motivated demeanor
  • Able to adapt and grow in a changing, fast-paced work environment
  • Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment

Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Job ID R2087
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