Site Leader, Assembly Distribution Operations

Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

Position Purpose 

As a Site Leader, you will be responsible for leading an operations team at our Assembly Distribution Center (ADC) in Redlands, CA. 

Your oversight will include bed assembly, order fulfillment/warehousing, maintenance, inventory, returns processing, continuous improvement, and training operations, all within a matrix organization in execution of overall business objectives. ADC operations requires its team members to demonstrate excellent teamwork, collaboration, and the ability to work cross-functionally as business needs dictate; your role will be to support these demonstrations.

Primary Responsibilities

• Manage ADC Operations team to meet or exceed business objectives and requirements
• Ensure all product standards and schedules meet or exceed customers’ expectations
• Optimize manufacturing costs through effective utilization of manpower, equipment, facilities, materials, and capital
• Drive company initiatives to improve the customer experience, productivity and efficiencies
• Lead and develop Managers/Supervisors as they execute Labor Planning, manage workflow, and monitor hourly employees, including overtime reduction efforts
• Development of LEAN initiatives and 5S program to drive continuous improvement performance for all ADC functions
• Report on ADC operations and performance as required (hourly, daily, weekly, monthly by area and by shift)
• Establish annual environmental sustainability objectives and execute action plan to achieve those objectives

Key Focus Areas:

People: 

• Execute performance management process for team members to include direct focus on employee development and growth

• Establish a High Performing Team environment through focus on Sleep Number core values
• Create management practices to foster employee engagement
• Ensure succession plans are in place for all staff positions

Safety: 

• Drive a safety culture, ensure compliance with Sleep Number and regulatory safety policies and guidelines
• Create an environment that drives improvement and eliminates/minimizes Injuries, Recordables and LWD
• Execute plant security procedures to protect Sleep Number’s people, capital, and inventory assets

Quality: 

• Align with SN quality metrics and initiatives to achieve 100% First Time Complete (both delivery and quality)
• Champion world-class quality standards and principles

Cost: 

• Manage AOP Budget and Forecasts; including planned and unplanned changes

• Meet or exceed ADC productivity metrics (rates, cost per hour, AOP and forecasts)
• Manage daily inventory levels for the operation and overall inventory objectives for the site
• Other duties as assigned. 

Position Requirements 

• Five or more years of experience in a Senior Operations Management role, preferably leading manufacturing or logistics in an Oracle environment and/or site management experience
• BA/BS degree in business or engineering (Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Systems Engineering, Operations, Supply Chain Management or Business)
• MBA and/or MS in Engineering preferred
• Demonstrated knowledge and understanding of Manufacturing, Fulfillment Operations and Supply Chain principles and practices
• LEAN or Six Sigma expertise desired
• Ability to influence, motivate and guide a diversified group of team members to achieve business objectives and utilize a continuous improvement mindset
• Deep understanding of OSHA / Safety Requirements for manufacturing
• Oracle, SAP or other ERP software expertise
• Proficient in MS Office (MS Excel, MS Word, MS PowerPoint and MS Access)
• Be able to travel (up to 20%) and work weekends and extended hours as needed

Wellbeing

Our company's purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:

• Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.

• Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.  

• Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.

• Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.

• Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.

• Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.