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Production Manager

Job Location Ontario, California

The Production Manager, Assembly Distribution Center (ADC) Operations is a critical role within the company owned ADC operation, as they lead the team that is responsible for all aspects of the operation: receiving, picking, assembly, packing, and shipping customer Home Delivery orders as well as processing all returns from both Home Delivery and UPS customers. This role would monitor job performance, ensure consistency in execution, drive efficiencies and assist in training.  In addition, they would provide frequent real time updates to various departments at various levels as well as manage and schedule direct reports to meet or exceed all customers’ expectations both internal and external.

Primary Responsibilities (What are this position’s top 5-7 major areas of responsibility?)

  • Manage ADC Operations team to meet or exceed all ADC business objectives and requirements.
  • Collaborate with operations, manufacturing engineering, the lean team and documentation writers to develop detailed standard work, work instructions and processes to ensure they are followed.
  • Report on ADC operations and performance as required (hourly, daily, weekly, monthly by area and by shift).
  • Manage daily inventory levels for operation.
  • Engage in and create continuous improvement efforts and monitor results.
  • Safety:  Drive a safety culture, ensure compliance with SN and regulatory safety policies and guidelines, and create an environment that drives improvement and eliminates/minimizes Injuries, Recordables and LWD
  • Quality:  Align with SN quality metrics and initiatives to achieve 100% First Time Complete (both delivery and quality).
  • Execute performance management process for team members to include employee development.
  • Drive company initiatives to improve the customer experience, productivity and efficiencies. 
  • Execute Labor Planning and manage workflow and monitor hourly employees, including overtime reduction efforts.
  • Other duties as assigned.  The ADC operations requires its team members to demonstrate excellent teamwork, collaboration and the ability to work cross-functionally as business needs dictate.

Experience, Education & Certifications:

  • At least 3 years of direct supervision of others
  • 3 or more years’ experience working in a fast-paced environment
  • Bachelor’s degree or equivalent (Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Systems Engineering, Operations or Supply Chain Management preferred) or 5+ years as a Sleep Number employee.
  • Launch experience (preferred)
  • Demonstrated knowledge and understanding of Manufacturing, Fulfillment Operations and Supply Chain principles and practices (preferred)
  • Lean Manufacturing knowledge and/or experience (preferred)
  • Demonstrated focus on continuous improvement
  • Travel as required up to 20%, generally not more than 10%

Knowledge, skills & abilities:

  • Data Gathering and Analysis – Use company technologies to improve operations.  
  • Project Management – Ability to plan and manage projects and processes as well as allocate resources and monitor progress
  • Ability to work independently
  • Ability to articulate department needs to other functional areas both inside and outside the ADC
  • Goal Driven
  • Ability to influence, motivate and guide a diversified group of team members to achieve business objectives and utilize a continuous improvement mindset
  • Strong analytical skills and very comfortable working with data and spreadsheets
  • Fact Based Management to drive business decisions, business objectives and continuous improvement
  • Effective organizational and planning skills and can execute on plans/ideas
  • Strong written, verbal and interpersonal skills
  • Proficient with MS Excel, MS Word, Oracle ERP and SN routing and information systems

Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Job ID R1226
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  • Operations and Supply Chain, Ontario, California, United StatesRemove