Sr. Production Manager


Position Purpose 

The Sr. Production Manager is a critical role within the company, as they lead the team that is responsible for all aspects of the Department Operation. This role would monitor job performance, ensure consistency in execution, drive efficiencies, drive Quality improvements and assist in training.  In addition, they would provide frequent real time updates to various departments at various levels as well as manage and schedule direct reports to meet or exceed all customers’ expectations both internal and external.

Primary Responsibilities 

  • Responsible for the oversight of a multi-shift operations. 
  • Manage Department operations team to meet or exceed all business objectives and requirements. 
  • Collaborate with operations, manufacturing engineering, the lean team and documentation writers to develop detailed standard work, work instructions and processes to ensure they are followed.  
  • Report on Department operations and performance as required (hourly, daily, weekly, monthly by area and by shift). 
  • Manage daily inventory levels for operation. 
  • Engage in and create continuous improvement efforts and monitor results.  
  • Safety:  Drive a safety culture, ensure compliance with SN and regulatory safety policies and guidelines, and create an environment that drives improvement and eliminates/minimizes Injuries, Recordables and LWD 
  • Quality:  Align with SN quality metrics and initiatives to achieve 100% First Time Complete (both delivery and quality). 
  • Execute performance management process for team members to include employee development. 
  • Drive company initiatives to improve the customer experience, productivity and efficiencies.   
  • Execute Labor Planning and manage workflow and monitor hourly employees, including overtime reduction efforts. 
  • Other duties as assigned.  The Department operations requires its team members to demonstrate excellent teamwork, collaboration and the ability to work cross-functionally as business needs dictate. 

Position Requirements

  • 5 - 7 years of direct supervision of others preferably in a multi-site quality or production operatio
  • 3 or more years’ experience working in a fast-paced environment 
  • Bachelor’s degree or equivalent preferred (Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Systems Engineering, Operations or Supply Chain Management preferred) or 6+ years as a Sleep Number employee. 
  • Launch experience (preferred) 
  • Demonstrated knowledge and understanding of Quality, Manufacturing, Fulfillment Operations and Supply Chain principles and practices (preferred) 
  • Lean Manufacturing knowledge and/or experience (preferred) 
  • Demonstrated focus on continuous improvement 
  • Travel as required up to 20%, generally not more than 10%
  • Data Gathering and Analysis – Use company technologies to improve operations.   
  • Project Management – Ability to plan and manage projects and processes as well as allocate resources and monitor progress  
  • Ability to work independently 
  • Ability to articulate department needs to other functional areas both inside and outside of the Department 
  • Goal Driven  
  • Ability to influence, motivate and guide a diversified group of team members to achieve business objectives and utilize a continuous improvement mindset  
  • Strong analytical skills and very comfortable working with data and spreadsheets 
  • Fact Based Management to drive business decisions, business objectives and continuous improvement  
  • Effective organizational and planning skills and can execute on plans/ideas 
  • Strong written, verbal and interpersonal skills  
  • Proficient with MS Excel, MS Word, Oracle ERP and SN routing and information systems  

Working Conditions

  • The work environment includes moving equipment, a moderate noise level and some fluctuations in temperature
  • Must be able to work overtime as required, including weekends

Wellbeing at Sleep Number, with sleep at the center

Improving the health and wellbeing of society through higher quality sleep starts with you. We strive to infuse wellbeing into all aspects of our culture championing your emotional, financial, career, community, and physical health.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive wellbeing package including, but not limited to comprehensive health plan options, 401(k) Plan with discretionary company match, incentive eligibility paid time off and much more:

  • A free Sleep Number 360® Smart Bed for team members, and additional product discounts for friends and family throughout the year.
  • Emotional wellbeing resources to help you balance life, such as free access to therapy, family care concierge and discounted childcare.
  • Financial support when you need it the most - paid parental leave, time to recover from an illness or injury, and saving for life's expected & unexpected adventures.
  • Opportunities for connection in and outside of work through our Diversity, Equity & Inclusion Council, and volunteerism in our communities.
  • Career development supported by our tuition reimbursement program. and continuous learning and development opportunities.

Sleep Number is an equal opportunity employer.  We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Job ID R14461

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Sophia, Customer Service Representative

“Sleep is integral to a happy healthy lifestyle and it has such a huge impact on everyday life. Sleep Number is a unique company to work for because you’re truly helping people.”

Sophia, Customer Service Representative

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  • Manufacturing Operations and Supply Chain, Odenton, Maryland, United StatesRemove