Test Development Engineer


Company Overview:

The 5000+ team members at Sleep Number are part of a passionate, purpose driven culture that is focused on improving the health and wellbeing of society through higher quality sleep. We are not just focused on customer wellbeing, however; being employed by Sleep Number means your personal wellness is considered, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work.  Whether you are entering, returning, or experienced in the workforce, we have a place for you.

Our Sleep Number 360® smart beds have improved 13 million + lives since our introduction to the industry in 1987. With team members nationwide supporting work disciplines from technology to manufacturing, retail stores representatives to home delivery technicians, to our customer service to headquarters professionals, our team enables us to be a sleep innovation leader.  Our annual revenue in 2020 was $1.86B which enables us to further invest in innovation, our people, and our community.  #TeamSleepNumber

Position Purpose

The Test Development Engineer will support the testing strategy for manufactured products, ensuring compliance to all Sleep Number criteria with product quality as the primary goal. Subsequent responsibilities include documenting and implementing the automated test equipment and test programs for design verification and production testing This role will actively participate in New Product Development (NPD) activities, working from design through implementation of hardware/software solutions, processes, measurement and maintenance of all processes. The ideal candidate will be process driven, forward thinking and have a proven track record of successfully leading the development and implementation of test solutions with a demonstrated continuous improvement mindset.

Primary Responsibilities

The Test Development Engineer performs a wide range of duties including but not limited to the following:

Technical Expertise

  • Authors or edits procedures and documentation through change management process directly related to products.

  • Create specifications outlining test strategy based on Product Requirements Document and Technical Requirements Specification, including coverage and exception reports.

  • Work with Sourcing to specify, evaluate and procure any hardware or services required to support the testing of products by Sleep Number or its suppliers.

  • Designs, develops, and implements cost-effective methods of testing and troubleshooting of systems and equipment for all phases of product development and manufacturing.

  • Interfaces with management to present program status, capital requests, or continuous improvement initiatives.

  • Lead or Participate in process improvement collaboration, execution, and training with all aspects of Supply Chain.

  • Work closely with Sourcing and Engineering to establish the Supply Chain structure to meet the requirements of the full product lifecycle of Sleep Number products.

  • Provide support for product development and NPD (value engineering), following APQP activities and ensuring acceptable PPAP packages on time, right first time to ensure flawless launch.

  • Support Continuous Improvement activities including warranty, manufacturing process assessment and product enhancement activities.

  • Support Design for Excellence activities between Sleep Number and suppliers.

  • Manage quality issues in conjunction with key stakeholders, resolving day to day problems, ensuring effective containment and problem resolution for all non-conformances using CAPA and SCAR processes.

  • Establish and maintain consistent supplier metrics (process capability, control charts, productivity, measurement quality) for monitoring and reporting through Performance Scorecards.

  • Work with Supplier Quality/Development to advance defect identification techniques and reporting capabilities at suppliers

Process Management

  • Accountable for management of the roadmap and strategy for the production test process

  • Lead the enhancement of the specification, evaluation, procurement, acceptance, deployment and change control processes for test hardware and software sets

  • Develop, document and maintain processes supporting test development to include Process Flow, Operational Instructions, Training Material and Process Health Metrics

  • Provide leadership in the testing process acting as a mentor, trainer and coach across all impacted cross functional teams.

  • Ensure alignment of the test development deliverables to the NPD Stage Gate process

  • Develop and deploy standardized metrics for all testing processes including monitoring and reporting techniques

Project Management

  • Use Project Management skills to manage complete process from Concept through deployment and maintenance of test process/equipment.

  • Deliver measurable levels of improvement in testing capabilities to support business goals, improve yields and obtain superior quality/delivery levels.

  • Review and maintain NPD/Sustaining project schedules and ensure cross functional alignment

  • Communicate timely and complete updates to project owners ensuring actions

Position Requirements

  • Minimum of 3+ years in a test development role, in a lean manufacturing environment

  • B.S. Electrical or Software Engineering required (M.S. preferred)

  • Lean Six Sigma/Green Belt certification a plus

  • Experience with Quality Management Systems (QMS)

  • Experience with DMAIC Methodology

  • Ability to read technical drawings and specifications

  • Strong oral and written communication skills

  • Deep understanding of LabView required

  • MS Project, Visio, Sharepoint, PowerBI and standard Office applications

  • Statistical Analysis Methods, Design of Experiments (JMP, MiniTab or similar)

  • Change Control management

  • Critical Path thinking

  • Highly effective Project Management skills

  • Must be able to travel without restriction as needed, including internationally, up to 25%

Pay & Benefits


Improving the health and wellbeing of society through higher quality sleep starts with you. We strive to infuse wellbeing into all aspects of our culture championing your emotional, financial, career, community, and physical health.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive wellbeing package including, but not limited to comprehensive health plan options, 401(k) Plan with discretionary company match, incentive eligibility paid time off and much more:

  • A free Sleep Number 360® Smart Bed for team members, and additional product discounts for friends and family throughout the year.

  • Emotional wellbeing resources to help you balance life, such as free access to therapy, family care concierge and discounted childcare.

  • Financial support when you need it the most - paid parental leave, time to recover from an illness or injury, and saving for life's expected & unexpected adventures.

  • Opportunities for connection in and outside of work through our Diversity, Equity & Inclusion Council, and volunteerism in our communities.

  • Career development supported by our tuition reimbursement program. and continuous learning and development opportunities.

  • Work for your day flexibility, availableforselect corporate roles.


Safety is a top priority for Sleep Number customers and team members.  COVID-19 Precaution(s) are in place based on​ the roles & responsibilities, consistent with CDC guidelines and state/local laws, and include protective equipment, social distance guidelines, and sanitizing/disinfecting/cleaning procedures executed.  In roles that are not essential to in-person work, the option may exist to work remotely and attend meeting(s) virtually.  This may include portions or the entirety of the interview process.  ​

Office safety, security, and crisis support is in place to protect Sleep Number people, products, and properties. Security and Asset Protection collaborates with internal partners to develop and deliver safety and security training, while providing guidance on facility design and process development.​

Sleep Number is an equal opportunity employer.  We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Job ID R11916
Sophia, Customer Service Representative

“Sleep is integral to a happy healthy lifestyle and it has such a huge impact on everyday life. Sleep Number is a unique company to work for because you’re truly helping people.”

Sophia, Customer Service Representative

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