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Inbound Sales

Job Location Minneapolis, Minnesota

Does this sound like you?

Purpose-driven. Relationship builder. Great listener. You thrive when working as part of team that’s passionate about their work. You’re motivated by the potential to earn a great living while also making a difference for others. You want to join a company that believes in developing and investing in its team members (average tenure on our inside sales team is seven years).

If you’d like to help Sleep Number build life-long customer relationships by using our proven sales process to identify and solve customers’ sleep concerns, we’d like to hear from you.

How you’ll make an impact:

  • Answer incoming calls from customers interested in purchasing a range of Sleep Number products (no cold calling).
  • Position yourself as a Sleep Number expert through a consultative, solutions-based sales approach
  • Guide customers through their purchase using our proprietary Selling By Numbers sales process
  • Effectively explain features and benefits of Sleep Number products and promotional details
  • Accurately capture and record customer contact information to drive future sales opportunities
  • Manage leads through effective, proactive phone and email communication as customers progress through the buying cycle
  • Collaborate with the team to promote continuous improvement in process and sales approach
  • Consistently exceed sales goals and key metrics

The skills you’ll need:

  • Two or more years of consumer sales experience required
  • High school diploma or GED required; advanced education preferred
  • Demonstrated problem solving and interpersonal communication skills; ability to engage customer to identify solutions
  • Dynamic and engaging communication skills, both written and verbal; must be able to understand written English as well as demonstrate proficient online writing/typing skills
  • Demonstrated ability to respond appropriately and professionally to customers, team members and other departments
  • Capability to efficiently organize, plan, schedule and execute sales activities
  • Intermediate computer skills required (data entry, email, Excel, customer relationship management software)
  • Ability to work in a competitive team environment and develop positive relationships with team members.
  • Must be able to work a varied schedule, including evenings and weekends. 

The compensation and benefits you’ll receive:

  • Competitive base pay with monthly commission and team bonus incentives
  • Full benefits within 30 days
  • 401(k) plan with company matching contribution
  • Tuition reimbursement
  • Product discounts

Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Job ID R638
Apply Now

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