HR Operations Specialist

Minneapolis, MN Apply
Job ID R18994 Job Location Minneapolis, MN

Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

Position Purpose   

The HR Operations Specialist is responsible for Workday and HR system performance and accuracy including processing, administering, and maintaining employee and organizational information within Workday and other HR systems. This role will be responsible for delivering exceptional service and support to Human Resources and Team Members across Sleep Number and will operate as a point of contact forWorkday related questions including, but not limited to, payroll, benefits, recruiting, and compensation. This role is open to being 100% remote.

Primary Responsibilities: 

  • Builds strong relationships with Team Members, HR Partners, and internal business partners, providing accurate and timely day-to-day support on Workday and HR Technology solutions

  • Support Team Members and managers throughout the onboarding and employment process

  • Maintain employee and organizational information within Workday and other HR Systems

  • Audit team member data and processes in Workday and HR systems to ensure accuracy and compliance, including approval of employee self-service updates

  • Support HR Operations team with Workday maintenance and supports tasks, participate in Workday testing in accordance with Change Control policy C

  • Create and maintain process documentation for HR Business function(s) and systems

  • Monitor the Human Resources email inbox; process and manage Tier 1 helpdesk Workday and HR related tickets as applicable

  • Other duties as assigned

Position Requirements: 

  • Bachelor’s degree in HR or related field; or equivalent combination of education and work experience; High School Diploma or GED required.

  • 3+ years HR experience desired, with employee relations experience

  • HCM system experience, Workday preferred.

  • Strong business acumen and influencing skills, with the ability to build credibility with all levels of leaders.

  • Ability to create sustainable and scalable business processes focusing on continuous improvement at the enterprise level.

  • Self-starter with ability to take initiative to research policies and resolve questions/issues/concerns in a growth environment.

  • Ability to manage multiple projects and priorities. Must be detail oriented, accurate, and highly organized.

  • Demonstrates excellent communication skills and has strong consultation skills to seek out and share information with all levels of team members and leaders.  

  • High-level of demonstrated integrity, trust, and empathy.

  • Demonstrated experience working with confidential information.


Working Conditions (if applicable):  

Standard office environment, requiring the ability to sit or stand for up to 8 hours.  Regular computer usage. 


Our company's purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:

  • Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.

  • Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.  

  • Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.

  • Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.

  • Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.

  • Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.


Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.


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Sophia, Customer Service Representative

“Sleep is integral to a happy healthy lifestyle and it has such a huge impact on everyday life. Sleep Number is a unique company to work for because you’re truly helping people.”

Sophia, Customer Service Supervisor

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  • Human Resources, Minneapolis, Minnesota, United StatesRemove