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Overview

You’ll impact customers in a big way — from smart bed assembly to technology demos — setting them up for an amazing experience and proven, quality sleep. This is a career filled with autonomy and independence, as well as the opportunities and support you need to drive your career forward.

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Success Profile

We’re looking for a special kind of Home Delivery professional. See if you have the right mix of traits.

  • Communicator
  • Trustworthy
  • Consistent
  • Problem-Solver
  • Detail Oriented
  • Team Player

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Quote

“If you stay diligent and work hard, you will progress here. Before you know it, you’ll look up and will be further along than you thought or imagined.”

Jaquwan, Home Delivery Driver

Responsibilities

Job ID R7339

Position Purpose

The Field Services Delivery Assistant is critical to Sleep Numbers success in order to meet customer demands after peak market share events.  This role takes direction from the Sleep Number Home Delivery team to deliver and assemble Sleep Number beds and products in customer’s homes. The Field Services Delivery Assistant interacts with customers and Sleep Number employees on a daily basis.

Primary Responsibilities

  • Follows directions of the Sleep Number Home Delivery Technician coworker safely and accurately
  • With a Sleep Number Technician conducts visits in customer’s homes to include delivering, relocating and assembling products to specifications
  • Ensures that all work is conducted in a safe, efficient and professional manner
  • Communicates effectively with customers, co-employees and Sleep Number leadership
  • Supports and models Sleep Number’s Code of Business Conduct

Position Requirements

  • Must be at least 18 years old
  • High school diploma or equivalent certification preferred
  • Good customer service and communication skills
  • Must be able to follow safety procedures
  • Must possess professional hygiene and appearance
  • Must pass a criminal background check and drug screen
  • Ability to communicate effectively
  • Must be able to lift and carry up to 200 lbs. with help of a lifting partner
  • Must be able to perform repetitive bending and twisting motions
  • Must be able to push/pull and lift at or above chest level
  • Must be able to climb in and out of the cab and box truck multiple times per day
  • Must be able to perform firm hand grips of >50lbs consistently
  • Must be able to accommodate a flexible schedule, including weekend and evening hours – the number of hours/day are dependent on the number of deliveries (5 -11 average/day) scheduled
  • Must be able to follow Sleep Number dress code

Career Paths

This is the start of something big — because we give our home delivery professionals every opportunity to thrive in their role and beyond. Where will your path take you?

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Rewards & Benefits

  • Total Compensation

    Home delivery bonus plan with quarterly payout opportunity; 401(k) plan + match

  • Benefits

    Full benefits within 30 days

  • Team

    Small, close-knit team that’s committed to a common goal: making the customer happy

  • Time Off

    Paid time off and company holidays

  • Continuing Education

    Prepare for future opportunities at Sleep Number with our tuition reimbursement program

  • Recognition

    Companywide platform makes it easy to give and receive feedback + regular contests and incentives

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The Application Experience

Applying for a position with Sleep Number? Here’s a quick overview of the process and some tips to help you be successful.

Complete an online application

Apply for the role that interests you at jobs.sleepnumber.com

  • Good match? One of our recruiters will reach out to schedule time to learn more about you
  • Not the right opportunity? You’ll be notified by email
  • No current openings? Join our talent community

Get to know us better

Interview #1

  • You’ll spend about 30 minutes talking to one of our recruiters on the phone; they will share more information about our company and culture as well as the role and its requirements. They will also ask some questions about your previous experience.
  • You’ll have the chance to talk through your work history, how you’ve made an impact in the past and why you’re interested in joining our team
  • Tips :

  • Have dedicated time available without disruptions
  • Relax and be yourself; we value individuals!
  • Take the time to tell your story (work experience, what gives you a sense of purpose at work)
  • Spend some time thinking about questions you have for us
  • After this step, your recruiter will let you know if you’re moving to the next step

Interview #2

  • Congrats! You’re moving ahead in the process and are meeting with the hiring leader and (if applicable) others in the team. Depending on the role, this interview may be in-person or via video chat.
  • We’ll ask you a series of behavior-based interview questions trying to gauge whether you’re a good fit for the role and the team. Here are some examples:

  • Tell me about a time you exceeded a customer’s expectations
  • Tell me about a time when you had to admit to your leader that you weren’t very good at something.
  • Describe when or where you learned the most about your stengths and weaknesses
  • Tips:

  • Talk with your recruiter about how to prepare
  • Relax and be yourself; we value individuals!
  • Be on time and dress professionally (even for a video chat)
  • Be ready to share how much you’ve learned about Sleep Number
  • Spend some time thinking about questions you have about us

After the interview

  • Your recruiter will follow-up so you know what to expect; in some cases, there may be additional interviews
  • If you’re selected for the position:
    • Your recruiter will work with you on your offer and start date
    • Certain roles require additional steps between the offer and start date (e.g., background check); if that’s the case your recruiter will provide more information
  • Your recruiter will follow up with you regularly before your first day

About our Location

Duluth, Minnesota

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  • Home Delivery Operations, Duluth, Minnesota, United StatesRemove