This is a team of passionate, tech-savvy professionals helping people sleep and live better. Here, you’ll have the freedom to be your unscripted self; empowered to make customers happy and build long-term relationships.
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“When it was announced I accepted the supervisor position, my manager sent an email congratulating me on my promotion and the team exploded in applause and screams of congratulations! Best day of my career!”
Makelle, Associate Manager, Customer Relationship Center
Uniquely Sleep Number
- Customers are at the heart of everything we do; our relationships are life-long
- Our entire customer service department are Sleep Number team members, staffed by specialists who provide service and support by phone, email, live chat and social media
- We have more than a dozen different positions in Minneapolis, MN, and Jefferson, LA — so you have plenty of opportunities to move up based on your interests, competencies and skills
What’s it like?
- We have a culture of continuous improvement; we listen to our team members’ feedback about how to make things better
- You don’t have to follow a rigid script; you can let your unique personality come through
Dream big with Sleep Number
- Great benefits, paid time off and holidays and annual bonus potential
- Earn a Sleep Number® bed
- Friends and family discounts throughout the year
- Room to move up — almost 60% have been promoted since they started
- Tuition reimbursement
Awards and Recognition
Silver 2020 Stevie Award for Customer Service Department of the Year