This is a team of passionate, tech-savvy professionals helping people sleep and live better. Here, you’ll have the freedom to be your unscripted self; empowered to make customers happy and build long-term relationships.

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Uniquely Sleep Number

  • Customers are at the heart of everything we do; our relationships are life-long
  • Our entire customer service department are Sleep Number team members, staffed by specialists who provide service and support by phone, email, live chat and social media
  • We have more than a dozen different positions in Minneapolis, MN, and Jefferson, LA — so you have plenty of opportunities to move up based on your interests, competencies and skills

What’s it like?

  • We have a culture of continuous improvement; we listen to our team members’ feedback about how to make things better
  • You don’t have to follow a rigid script; you can let your unique personality come through

Dream big with Sleep Number

  • Great benefits, paid time off and holidays and annual bonus potential
  • Earn a Sleep Number® bed
  • Friends and family discounts throughout the year
  • Room to move up — almost 60% have been promoted since they started
  • Tuition reimbursement

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Awards and Recognition

Silver 2020 Stevie Award Logo

Silver 2020 Stevie Award for Customer Service Department of the Year

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